Terms & Conditions

The terms and conditions govern the way we do business, how we take and settle bets, and identify what you can expect from Oxygen8 East Africa Ltd (hereafter referred to as O8 Betting).

This page tells you the terms and conditions on which you may make use of our website and SMS service, whether as a guest or a registered user. Please read these terms carefully before you start to use our services. By using our services, regardless of how you access them, you confirm that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our services.

1. Age Restriction
The Law prohibits betting by persons under age of 18 and we may at any time ask you to confirm your age. Underage clients will have their accounts closed immediately and any balances forfeited. We may also suspend ANY account for any reason and ask you to come with ID to one of our offices or agents to prove age, and identity. Individuals suspecting underage gambling are encouraged to report this to us immediately on our customer service number (+254 703 065 005) or via email to support.ke@oxygen8.com

2. Definitions
The following words have the following meanings unless the context requires otherwise
  • Bet means the staking of money on the prediction of the outcome of a sporting match offered by us. A bet can include one or more predictions. A bet on one outcome is a single. A bet on many different outcomes is a multiple.
  • Closing Time is refers to when a Match closes, being the earliest Match Date and earliest kick-off time on that day of any Match.
  • Customer means any person (or group, partnership or syndicate of persons) who places a Bet at 08 betting.
  • Match is a football match or any other sporting contingency.
  • Stake is the monetary outlay by the customer in placing a bet.
  • Odds means the return on the money staked should the prediction in a Bet be correct. A winning price of 4 would return quadruple to the stake to the customer. Example: if the customer stakes Kshs 500 at the price of 4, and wins, the customer receives Kshs 2000. The prices paid are those at the time the bet is placed and no other.
  • User means anyone using this website.
  • VOID means that for one reason or another the bet is not acceptable to 08 Betting. In these cases the bet, or selection within a bet (if it is an accumulator), is settled at the price of 1. In the case of a single bet this would mean the stake is returned to the customer.
  • We, Us, Our means Oxygen8 East Africa Ltd, PO Box 34249-00100 Nairobi, Kenya.

3. Identity of Customers
Your Kenyan mobile phone number (+254) is your Customer identity. The identity of customers is determined by mobile phone number. We use mobile phone numbers to uniquely identify customers and their account details. If transactions are made via your phone by someone who is not the registered user, the registered user will remain liable for their transactions. We cannot do account transactions for accounts which are not identical to the phone number. This means that you cannot, for example, ask to be paid out on a different number other than the number you have placed a bet with; also you cannot send money to us and request that this is placed in a different account.

In the event that a customer intends to change their phone number, for whatever reason, the customer is required to close the existing account and re-register according to their new telephone number as a new customer.

4. Account Security
Customers are the registered user of their mobile number. Customers are responsible for the security of their phone numbers and their mobile money accounts. We strongly recommend that customers do not disclose their PINs or any other security sensitive information to any other person. In the event that an unauthorised person uses a customer's phone for betting or money transactions to us, the registered user remains responsible.

5. Account Corrections
08 Betting has the right to recover from you any amount overpaid and has your authority to adjust your account to reflect the true outcome and rectify the mistake. An example of such a mistake might be where a price is incorrect, a bet is late or where we enter a result of an event incorrectly.

6. Withdrawals
Withdrawals may be requested at anytime. 08 Betting implement a number of controls and checks before any withdrawal is processed in order to maintain security. All withdrawals will be processed to the registered customer and no payment, offset or transfer will be made to any third party.

The minimum withdrawal is Kshs 100 with no limit on the maximum that can be requested. All withdraws are subject to any restriction imposed by your mobile money provider. Request exceeding our internal limits and controls may require further security validation which may include, but not limited to, asking you to identify yourself at one of our offices.

Where withdrawals have been requested against deposits that have not been utilised for betting, 08 Betting reserves the right to recover administrative costs associated with both the deposit and withdrawals. Should such transaction be identified as suspicious, the account will be suspended and such activity will be reported to the relevant authorities which may result in the funds being forfeited.

7. Witholding payment and our right to set off liability
We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred:

  • the integrity of the event has been called into question
  • the price(s) or pool has been manipulated
  • match rigging has taken place

Evidence of the above may be based on the size, volume or pattern of bets placed with us across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to O8 Betting for any reason, we have the right to take that into account before making any payments to that customer.

8. Account Closure We reserve the right to close any customer account and refuse to take bets from any customer. In the event of account closure, the full value of any customer funds will be returned as soon as practical.

If a customer makes threat of violence against any staff member, their betting account will be closed and the matter referred to the police.

Accounts that have had not been accessed or have had a valid betting transaction for a period of 12 months will deemed to be dormant. Dormant accounts will be closed and any funds available on such accounts will be held in a dedicated Company account.

9. Acceptance of Bets
9.1 Bets are placed on any of our remote channels including this website and via SMS. No bets via fax, telephone or other medium will be accepted and should any bets be received in such medium they will be classed void.

9.2 If a bet is accepted in error on an event or outcome for which no 08 Betting prices are available, the bet will be void and your stake returned.

9.3 A bet accepted on this website or via sms does not constitute a legally binding contract between the customer and 08 Betting. The prices we offer on all outcomes on display on this website take the form of an advertisement rather than a contractual term. If we offer mistaken prices, then we are entitled to decline any bet placed at those prices at any time. In such instances we will void the bet.

9.4 There may be events where bets are restricted to a certain stake level and 08 Betting reserves the right to refuse the whole or part of any bet without offering any explanation.

9.5 Bets are only accepted as valid bets, placed according to these Terms and Conditions, once a transaction code / ticket has been logged in our back end server. If you have any doubts as to whether a bet is valid, you should view your list of "pending" bets. In the event of any dispute the transaction log database will act the final authority in determining the outcome of such dispute.

9.6 All bets are subject to the relevant taxation levied by the Betting Control and Licensing Board of Kenya.

9.7 The access to and/or betting on the web site may not be legal for some persons in certain countries. 08 do not intend that the web site should be used for betting or any other purpose in countries or jurisdictions where such activities are illegal. The web site does not constitute any offer, solicitation or invitation to any person for any service or transaction where such activities are prohibited by law. It is the responsibility of each individual to understand and determine the law that applies to the jurisdiction in which they are present and 08 cannot accept any responsibility under any law in any jurisdiction other than that of Kenya. 08 make no guarantee to the availability of the web site, market, event or prices contained in this service

9.8 Betting Rules - All bets are placed in accordance with, and subject to, the specific betting rules relating to the sporting code in question. These can be found under “Betting Rules” on www.betyetu.co.ke

10. Late bets Bets can only be placed on the outcome of a future event and will be indexed as “PRELIVE” on the betting transaction. If 08 Betting mistakenly accepts a “Prelive” bet for an event that has already started then the bet will be void and your stake returned unless the bet is accepted within 5 minutes of the event starting and nothing has happened which would significantly alter the chances of the selection winning or losing. The decision regarding the status of these bets is at the sole discretion of 08 Betting.

Where live / in play betting options are offered on events which have started, the bet will be indexed as “LIVE” on the betting transaction.

All bets placed after the result of an event is known will be void irrespective whether the bet wins or loses.

11. Cancellation of bets
Once a bet is accepted / confirmed in the system, the bet may not be cancelled. A bet is accepted once the BET ID has been issued.

12. Abandoned Matches
If a match is abandoned after it has commenced, all bets on that match will be made void except where settlement has already been determined. For example, where the first goal has been scored by a named player the First Goal scorer and Time of First Goal markets, amongst others, will stand.

13. Related contingencies in one match
Where we offer various betting opportunities from the same match (e.g. correct score, first player to score etc) these cannot be combined in accumulative bets where the outcome is related (except where special fixed prices are available). Where an accumulative bet of this type as been accepted in error it will be settled by equally dividing the stake unit where the related outcomes clash. EXAMPLE: A Kshs100 Double:- Manchester United to win in 90 minutes play and Manchester United to win 2-1 is settled as 2 x Kshs50 singles.

14. Price Changes
All prices are subject to change and will be settled using 08 Betting prices at the time the bet is placed. The prices offered via our different business channels may vary.

15. Maximum Payouts
The maximum payout of any winning bet shall be 1000 x amount staked or Kshs 1000 000 whichever is the lower.

The Multi Bet Bonus is applied to bets that contain 5 or more predictions from the available markets. The Bonus is added to your Bet Slip at the time of selecting your bets placed via Web, Mobi and SMS qualify. The winning bonus is paid when the event is resulted.

A minimum price of 1.20 is required for the bonus to be applied. Any multi bet that includes a selection with a price below 1.20 does not meet the requirements of the bonus and no bonus will be applied.

Selections must be from the same category, this means pre-live predictions cannot be combined with Cheza - Live predictions.

In the event that a match is cancelled, or made void, this prediction will be removed from the multi bet and the bonus will be recalculated on the remaining predictions and paid according to the bonus table. This means if one match is void in a 8 leg multi bet, the bonus is then calculated and paid out according to a 7 leg prediction.

Your stake is not included in the bonus calculation.

The bonus is taken into account when calculating maximum pay outs and maximum odds.

Oxygen8 retains the right to remove and/or amend the bonus at any time and without notice.

17. Jackpot
Jackpot bets are accepted up to 15 minutes before the first game in the coupon starts. If the first game starts at 17:00 the deadline for submitting the Jackpot ticket is 16:45.

To participate in the jackpot game, the player needs to purchase tickets. Players can purchase tickets on the website, on mobile phone or through SMS.

O8 Betting assumes no responsibility if a Jackpot selection cannot be placed for any reason.

Once the Jackpot selection has been recorded in the Betting platform, the Jackpot selection cannot be cancelled or amended

Players need to correctly predict the outcome of 13 designated football matches

The Result of all matches are based on standard 90 minute betting / outcome. Overtime, Golden Goals, penalty shot outs are not included

In making the selection, Players are required to select the outcome of 14 matches, 13 main matches and 1 alternative match (fall back selection) that will be used to replace one of the 13 main matches should that match becomes cancelled, abandoned or postponed by more than 24 hours.

In the event of more than one match being cancelled, abandoned or postponed by more than 24 hours in a given Jackpot contest, the fall back selection made under selection 14 at time of placing the jackpot bet will replace the abandoned match first listed on the original jackpot coupon. The remaining outcomes will be determined by a draw conducted under the authority of the Gaming and Betting Regulator. The decision determined by the Regulatory Authority is final and no correspondence on the determination of the Jackpot outcome will be accepted.

The alternative (fall back) match has no bearing on any outcome in the event that none of the 13 main matches are cancelled, abandoned or postponed more than 24 hours.

The cost of a ticket is Kes 50

SMS selections will be in the format of selecting "Home Win" = 1, 'Draw" = X and "Away Win" = 2. The value chosen is selected by including *50 for Kes 50. In cases where no value amount has been selected, the default is that the player has chosen a full value, Kes 50 entry.
Examples of the SMS selection are:
1.JP#11112222XXXX12*50 for 50 KSH
2.JP#11112222XXXX12 for 50 KSH

The prize pools, including Jackpot, Bonus 12 and Bonus 11 will be shared by the number of winners correctly predicting the require outcomes..

Prize pay-out will be awarded for correct prediction for 13 out 13 (Jackpot), 12 out of 13 (Bonus 12) and 11 out of 13 (Bonus 11). The prize pool allocation is as follows

1. Jackpot : Advertised Pool
2. Bonus 12: Bonus Pool Kes 250 000
3. Bonus 11: Bonus Pool Kes 100 000

Players with 13 correct selections will also receive a share in the prize pool for 12 correct selections and a share in the prize pool for 11 correct selections. Players with 12 correct selections will also receive a share in the prize pool for 11 correct selections.

All Jackpot prizes are subject to Betting Withholding Tax, currently at 7.5% and will be deducted from the prize pool prior to the declaration of the final Pay-out.

The Jackpot will be resulted within 24 hours of confirmation of the result of all Jackpot matches.

Any amount in the prize pool that is not won in that week will be carried over to the following Jackpot Game.

Jackpot winners agree to their photographs, images and names to be used in Company promotional material.

O8 Betting reserves the right to pay any jackpot by means of bank transfer or cheque.

18. Results / Settlement
Bets are settled settled using data from the organizer (for instance FIFA, UEFA, National Football Associations) or independent media. In case of conflicting data between sources, the source used shall be the official results as listed on the organizing league’s website. Any subsequent corrections or amendments to this result will not apply for settlement purposes. 08 Betting will settle all bets rapidly but because of time differences, for some events, bets may be settled overnight or with some delay.

19. Errors
08 Betting make every effort to ensure that we do not make errors in accepting bets. However, if as a result of human error or system problems a bet is accepted at a price (which includes the odds, handicap provisions, and other terms and conditions or details of the bet) that is:

  • materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then 08 Betting will pay winnings at the correct price.

To establish the correct price 08 Betting will consider prices available in the general market at the time the bet was made, including the prices offered by other bookmakers operating in the same market.

Examples of circumstances where this would apply are:
  • the price is recorded as 100-1 when the price on offer in the general market is 10-1
  • the margins for handicap betting have been reversed
Any results or scores displayed on the site are for guidance purposes only.

20. Fraud
08 Betting will seek criminal sanctions against any customer involved in fraud, dishonesty or criminal acts. 08 Betting will withhold payment to any customer where any of these are suspected.

The customer shall indemnify and shall be liable to pay to 08 Betting, on demand, all costs, charges or losses sustained or incurred by 08 Betting (including any direct, indirect or consequential losses, loss of profit and loss of reputation) arising directly or indirectly from the customer’s fraud, dishonesty or criminal act.

21. Complaints, Disputes, Governing Law and Jurisdiction
If you wish to make a query or complaint, contact our Customer Services Team for assistance. If, having spoken to a member of the team, your query or complaint is not resolved, you can ask for the matter to be escalated to the Directors. This complaint should be in writing and addressed to dispute.ke@oxygen8.com. The Directors will investigate and provide a resolution within 72 hours of receipt of dispute. You will be given the name and status of the people to whom your query/complaint has been referred.

If you remain dissatisfied we may agree with you to refer the matter to an independent third body for arbitration, such as the Betting Control and Licensing Board whose decision will be final. No dispute regarding any bet or transaction will result in litigation, court action or objection to a bookmaker's license or permit unless Oxygen8 East Africa fails to implement the decision given by arbitration.

If, notwithstanding the above, the customer issues Court proceedings, 0xygen8 East Africa reserve the right to apply to stay those proceedings pending determination by an independent body. If the customer fails or refuses to follow the ruling of an agreed independent body, the customer will reimburse all resulting expenses (including court fees) incurred by O8 East Africa.

These Terms and Conditions shall be governed and construed in accordance with the laws of Kenya regardless of the player's country of domicile. You irrevocably agree that the courts of Kenya shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions.

If a customer makes threat of violence against any staff member their betting account will be closed.